Hidden Power of Social Networks(ISBN=) 英文原版

　　A powerful, visual framework helps managers discover how
employees really communicate and collaborate to get work done – and
helps them identify ways they can influence these social networks
to improve performance and innovation. In “The Hidden Power of
Social Networks”, Cross and Parker, experts in “social network
analysis” – a technique that visually maps relationships between
people in large, distributed groups – apply this powerful tool to
management for the first time. Based on their in-depth study of
sixty informal employee networks in well-known companies around the
world, Cross and Parker show managers how to conduct a social
network analysis of their organization.

　　Rob Cross is an assistant professor at the University of
Virginia’s McIntire School of Commerce in Charlottesville Andrew
Parker is a Research Consultant with the IBM Knowledge and
Organizational Forum in Cambridge