导游英语（第二版）

PART Ⅰ  ENGLISH FOR INBOUND  TOUR  GUIDES
  Unit 1  Meeting the Tourists
    Section 1  Situational Conversations
    Conversation 1  Meeting the New Arrivals at
the Airport
    Conversation 2  Going through the Customs
Formalities
    Conversation 3  On the Way to the
Hotel
    Section 2  Text  A Welcome
Speech
  Unit 2  Accommodation
    Section 1  Situational Conversations
    Conversation 1  Checking in
    Conversation 2  Handling Complaint about
the Housekeeping Service
    Conversation 3  Checking out
    Section 2  Text  Lily Hotel
  Unit 3  Dining
    Section 1  Situational Conversations
    Conversation 1  Seating the Guests
    Conversation 2  At the Chinese
Restaurant
    Conversation 3  At the Western
Restaurant
    Section 2  Text  Beijing Roast
Duck
  Unit 4  Transportation
    Section 1  Situational Conversations
    Conversation 1  Asking the Way
    Conversation 2  Booking Tickets
    Conversation 3  Leading a Tour Group to
Take the Train
    Section 2  Text  Public Transportation
of Beijing
  Unit 5  Sightseeing
    Section 1  Situational Conversations
    Conversation 1  Conducting a Sightseeing
Tour in Hangzhou
    Conversation 2  Taking a Natural Scenery
Tour in China
    Conversation 3  Visiting the Jade Buddha
Temple
    Section 2  Text  The Yangtze Three
Gorges
  Unit 6  Shopping
    Section 1  Situational Conversations
    Conversation 1  At the Arts and Craft
Store
    Conversation 2  At the Department
Store
    Conversation 3  At the Souvenir
Department
    Section 2  Text  Shanghai Carpet
Factory
  Unit 7  Entertainment
    Section 1  Situational Conversations
    Conversation 1  Talking about the
Recreation and Fitness Center
    Conversation 2  Booking Tickets for Peking
Opera
    Conversation 3  Making Appointment
    Section 2  Text  Peking Opera
  Unit 8  Farewell
    Section 1  Situational Conversations
    Conversation 1  Bidding Farewell to the
Tourist
    Conversation 2  Checking in at the
Airport
    Conversation 3  Seeing the Tourist
off
    Section 2  Text  A Farewell
Speech
PART Ⅱ  TOPICS FOR FOREIGN TOURISTS
  Unit 9  Introduction to China
  Unit 10  History of China
  Unit 11  Population and Nationalities of China
  Unit 12  Political System of China
  Unit 13  The Present Status of Education and Public
Health in China
  Unit 14  Economic Reform and Opening to the Outside
World
  Unit 15  Traditional Chinese Medicine
  Unit 16  Wushu and Taijiquan
  Unit 17  Religions of China
  Unit 18  Local Products
PART  Ⅲ  ENGLISH FOR  OUTBOUND  TOUR
LEADERS
  Unit 19  At the Airport
    Section 1  Situational Conversations
    Conversation 1  At the Information
Desk
    Conversation 2  At the Check-in
Counter
    Conversation 3  Going through the Security
Check
    Conversation 4  At the Transfer Desk
    Conversation 5  Flight is Delayed
    Conversation 6  Luggage Claim
    Conversation 7  Handling the Immigration
Procedures
    Conversation 8  Handling the Emigration
Procedures
    Section 2  Text  The Duty of a Tour
Leader
  Unit 20  On the Plane
    Section 1  Situational Conversations
    Conversation 1  Asking for Drinks
    Conversation 2  Meals on Board
    Conversation 3  Airsickness
    Conversation 4  Feeling a Little Cold
    Conversation 5  Asking for Entry Cards and
Customs
    Declarations
    Conversation 6  Inquiry
    Section 2  Text  Air Travel Tips to
Make Your Flight Easier
  Unit 21  At the Hotel
    Section 1  Situational Conversations
    Conversation 1   Checking in
    Conversation 2  Room Service
    Conversation 3  Wake-up Call Service
    Conversation 4  Laundry Service
    Conversation 5  Checking out
    Conversation 6  Reservation
    Section 2  Text  Classifications of
Hotels
  Unit 22  At the Restaurant and Bar
    Section 1  Situational Conversations
    Conversation 1   Arranging the Tour
Group to Have a Meal
    Conversation 2  Ordering Dinner
    Conversation 3  Bill Payment
    Conversation 4  At the Bar
    Section 2  Text  Western Table
Etiquettes
  Unit 23  Shopping
    Section 1  Situational Conversations
    Conversation 1  Buying Cosmetics
    Conversation 2  Buying Watches
    Conversation 3  Buying Some Fish Oil and
Sheep Oil Skin Care Items
    Conversation 4  Buying Fruits
    Conversation 5  Returning Goods for a
Refund
    Conversation 6  In the Duty Free Shop
    Conversation 7  Inquiring about a Tax
Refund
    Section 2  Text  Hong Kong–the
ShoppingParadise
  Unit 24  Transportation
    Section 1  Situational Conversations
    Conversation 1  Taking a Taxi
    Conversation 2  Taking a Bus
    Conversation 3  Taking the Subway
    Section 2  Text  London’s 5
Airports
  Unit 25  Sightseeing and Entertainment
    Section 1  Situational Conversations
    Conversation 1  Buying Admission
Tickets
    Conversation 2  Watching a
Performance
    Conversation 3  Taking a Group
Picture
    ConversatiOn 4  Enjoying the Recreational
Center
    Section 2  Text  The Floating City
without Auto
  Unit 26  Safety abroad
    Section 1  Situational Conversations
    Conversation 1  Reporting to the
Police
    Conversation 2  About Security in the
Hotel
    Conversation 3  The Passport Loss of a
Tourist
    Section 2  Text  Safety Tips in
Rome