The Complete Idiot’s Guide to Recruiting and Managing Volunteers(ISBN=) 英文原版

Advice on the unique challenges of managing a
volunteer workforce.

Volunteers provide vital services to millions
of people each year. However, because of their work’s special
nature, they’re one of the most challenging work forces to manage
and retain. Lipp has managed these workers for over 20 years and
shares his experience in recruiting, balancing paid and volunteer
staff, creating schedules that work, addressing the transient
nature of volunteers, motivation, and retention.

?Expert author in the field

?There is a growing need for volunteer workers as budgets are
cut

?Most current book on the subject

?Clear, jargon-free text full of anecdotes and step-by-step
advice

John L. Lipp has managed dozens of volunteer
programs in a variety of organizations over the past 20 years and
has served as trainer and international keynote speaker. The
co-founder of a website offering recognition products for
volunteers, John has written several guidebooks for city agencies
on volunteer workers.