描述
开 本: 16开纸 张: 胶版纸包 装: 平装是否套装: 否国际标准书号ISBN: 9780470426821
All the tools you need to start and run a profitable BandB Do
you dream of owning a BandB? This friendly, practical guide shows
you how to make your dream a reality, with expert advice on
everything from writing a business plan and finding the right
location to handling situations you will encounter as an innkeeper.
You’ll make your guests feel at home, keep your inn in tip-top
shape, and ensure your long-term success Understand BandB basics —
get an overview of the business and see if you have the skills (and
the desire ) to succeed Find a place to call home — choose the
location, style, and size of your ideal BandB Transition from
visitor to owner — create your business plan, secure financing,
make an offer, and protect your investment Get ready for your
guests — organize your recordkeeping, set room rates and policies,
furnish your inn, and market your services Set the breakfast scene
— decide the style of breakfast to offer, accommodate guests’
needs and restrictions, create signature dishes, and serve
refreshments and snacks Handle day-to-day operations — take
reservations, make your guests feel welcome, hire employees, and
maintain your inn Take your business to the next level — assess
your success, expand your market, increase profit, and prevent
burnout Open the book and find: How to transition an existing BandB
or start from scratch The biggest problems new BandBs encounter —
and how to avoid them The best ways to furnish your inn Tips for
saving time cleaning and preparing breakfast What you must know to
design and update your Web site Tried-and-tested sample menus and
recipes Ways to guarantee a return guest How to get extra help when
you need it
Introduction
Part I: Inn the Beginning
Chapter 1: So You Want to Open a B&B
Chapter 2: Deciding on the Location and Style of Your
B&B
Part II: Transitioning from Inn Goer to Inn Owner
Chapter 3: Creating the Plan for Your Business
Chapter 4: Purchasing an Existing B&B
Chapter 5: Starting a New Inn from Scratch
Part III: Getting Ready for Guests
Chapter 6: Organizing Your Record-Keeping
Chapter 7: Setting Rates and Establishing Policies
Chapter 8: B&B Marketing 101
Chapter 9: Furnishing Your Inn
Chapter 10: Making Breakfast a Memorable Meal
Part IV: Up and Running: Day-to-Day Operations
Chapter 11: Communicating with Potential Guests and Taking
Reservations
Chapter 12: Taking Care of Guests
Chapter 13: Maintaining Your Inn
Chapter 14: Getting Help When You Need It
Part V: Taking It beyond Breakfast and the Basics
Chapter 15: Assessing Your Success and Building on It
Chapter 16: Keeping Your Most Important Asset (You)
Fine-Tuned
Chapter 17: Looking into Your Future
Part VI: The Part of Tens
Chapter 18: Ten Cleaning Tips to Save Time, Money, and Your
Inn
Chapter 19: Ten Ways to Guarantee a Return Guest
Index.
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