描述
开 本: 32开纸 张: 胶版纸包 装: 精装是否套装: 否国际标准书号ISBN: 9780307270603
Send—the classic guide to email for office and home and an
instant success upon its original publication—has become
indispensable for readers navigating the impersonal, and often
overwhelming, world of electronic communication. Filled with
real-life email success (and horror) stories and a wealth of
entertaining examples, Send reveals the hidden minefields and
pitfalls of email. It provides clear rules for handling all of
today’s thorniest email issues, from salutations and subject lines
to bcc’s and emoticons. It explains when you absolutely shouldn’t
send an email and what to do when you’ve sent (in anger or in
error) a potentially career-ending electronic bombshell. And it
offers invaluable strategies to help you both better manage the
ever-increasing number of emails you receive and improve the ones
you send.
In this revised edition, David Shipley and Will Schwalbe have
added fresh tales from the digital realm and a new afterword—“How
to Keep Email from Taking Over Your Life,” which includes sage
advice on handheld etiquette. Send is now more essential than ever,
a wise and witty book that every businessperson and professional
should read and read again.
“Informative, entertaining, thorough, and thoughtful.” —Dave
Barry, The New York Times Book Review
“Read it or weep.” —Michael Lewis
“This is just the book I’ve been waiting for.” —Bill Bryson
“Handy . . . Written with concision and good sense.” —The Wall
Street Journal
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