Decade of Change

　　Change is often an abstract concept, discussed in business
conferences and academic seminars. But it’s been all too real this
past decade.The momentousness of change during the past 10 years
has inspired the Gallup Management Journal, an online business
magazine that posts articles weekly for nearly 300,000 subscribers,
to review how it covered and evaluated events during this period;
how it tried to make sense of rapid change right as it was
unfolding; and most importantly, how Gallup’s most visionary
people, as well as the great minds with whom Gallup regularly
associates, helped organizational leaders navigate the most
tumultuous years in memory.In these pages, you’ll find insights and
wisdom into how to manage, and make the most of, change. Nobel
Prize winner Daniel Kahneman probes the nature of decision-making.
Lieutenant General Russel Honore, of Hurricane Katrina fame, offers
leadership lessons he applied in the crucible of crisis. Vinton
Cerf, one of the creators of the Internet, tells how he’ll get six
billion people online. Visionary executive Ray Anderson makes a
powerful business case for environmental sustainability. Gallup
Chairman and CEO Jim Clifton reveals what everyone in the globe
most wants, And a host of other executives and thinkers tackle
everything from mitigating the fear of layoffs, to promoting
wellbeing in the workplace, to building customer engagement amid
the post-crash “new normal.”Some of the best business and
organizational minds can be found in these pages, steering leaders
through the various crises of the past decade, and helping find a
way forward to what we all hope will be a brighter and more
prosperous future. Decade of Change is as much a look backward as
it is a roadmap for what lies ahead.