Negotiation Skills 谈判技能(欧阳美和)(G)

　　欧阳美和编著的《谈判技能》一书的编写，以内容为先导，以实用为原则，以够用为尺度，共包括八个单元。这八个单元的内容涉及商务谈判的主要方面，如商务谈判人员应具有的基本素质、商务谈判的基本步骤、商务谈判的基本技巧、商务谈判中争议的处理等。每个单元的后面还有一个商务谈判小贴士，帮助读者快速自然地掌握商务谈判的基本技巧。本书的练习形式多样，主题明确，任务适中；既有商务谈判知识的提炼，又有商务谈判案例的体现；既是英语能力的提高需要，更是商务谈判技能增长的功利所在。
《谈判技能》一书的编者对现行国内外同类教材进行了对比研究，注意吸取其优点，以我国专门用途英语(ESP)教学改革成果和现阶段我国专门用途英语人才培养特点为依据，突出教学内容的针对性和实用性。以教师为主体、以学生为主导，强调学生的学习效果。

Unit 1  What is Negotiation
  1.1  Is Negotiation Necessary
  1.2  Different Types of Negotiation
Unit 2  Importance of Acquiring Negotiation Skills 
  2.1  Importance of Negotiation Skills
  2.2  Key Negotiation Skills
  2.3  How to Develop Negotiating Skills
Unit 3  What Makes a Good Negotiator
  3.1  What Sort of Negotiator are You
  3.2  How Can You Become a Good Negotiator
Unit 4  Negotiation Strategies and Methods
  4.1  What's Your Negotiation Strategy
  4.2  Negotiation Methods
Unit 5  Phases of Negotiation
  5.1  Preparation Phase
  5.2  Opening Session
  5.3  Bargaining Phase
  5.4  Settlement Phase
Unit 6  Negotiation Styles
  6.1  Competitive Style
  6.2  Weak Style
  6.3  Collaborative Style
Unit 7  Conflict Resolution Skills
  7.1  How does Conflict Arise
  7.2  Learning Better Conflict Resolution Skills
  7.3  Negotiation Conflict Styles
Unit 8  Business Negotiation Cases
  8.1  The Importance of Business Communications
  8.2  Creative Problem Solving in Negotiations
  8.3  Negotiation Overconfidence