描述
开 本: 16开纸 张: 胶版纸包 装: 平装是否套装: 否国际标准书号ISBN: 9787301255636丛书名: 21世纪全国高职高专旅游系列规划教材
编辑推荐
《现代酒店实用英语教程》可作为高职高专院校酒店管理专业的教材，也可作为酒店从业人员的业务培训教材和参考读物。
内容简介
《现代酒店实用英语教程》是根据酒店行业相关岗位群的实际工作需要，以提高酒店从业人员的英语语言交际能力为出发点进行构思、设计和编写的。
全书共设4个专题、20个单元，每个单元包括单元要点、酒店情景对话训练、拓展阅读、综合练习和酒店实用写作5个模块，内容涉及酒店工作的方方面面。
全书共设4个专题、20个单元，每个单元包括单元要点、酒店情景对话训练、拓展阅读、综合练习和酒店实用写作5个模块，内容涉及酒店工作的方方面面。
目 录
Chapter 1 Front Desk
Unit 1 Room Reservations
Unit 2 Check-in
Unit 3 Bell Service
Unit 4 Operator Service
Unit 5 Foreign Currency Exchange
Unit 6 Handling Problems and Complaints
Unit 7 Check-out
Chapter 2 Food & Beverage
Unit 8 Taking Restaurant Reservation & Seating Guests
Unit 9 Food & Beverage Service in Western Style
Unit 10 Food & Beverage Service in Chinese Style
Unit 11 Room Service
Unit 12 Bar Service
Chapter 3 Housekeeping
Unit 13 Regular Services in Guest Rooms
Unit 14 Personalized Housekeeping Service
Unit 15 Dealing with Special Situations in Guest Rooms
Unit 16 Laundry Service
Chapter 4 Other Services
Unit 17 Business Center
Unit 18 MIE Service
Unit 19 Health and Recreation Service
Unit 20 Shopping Center
Unit 1 Room Reservations
Unit 2 Check-in
Unit 3 Bell Service
Unit 4 Operator Service
Unit 5 Foreign Currency Exchange
Unit 6 Handling Problems and Complaints
Unit 7 Check-out
Chapter 2 Food & Beverage
Unit 8 Taking Restaurant Reservation & Seating Guests
Unit 9 Food & Beverage Service in Western Style
Unit 10 Food & Beverage Service in Chinese Style
Unit 11 Room Service
Unit 12 Bar Service
Chapter 3 Housekeeping
Unit 13 Regular Services in Guest Rooms
Unit 14 Personalized Housekeeping Service
Unit 15 Dealing with Special Situations in Guest Rooms
Unit 16 Laundry Service
Chapter 4 Other Services
Unit 17 Business Center
Unit 18 MIE Service
Unit 19 Health and Recreation Service
Unit 20 Shopping Center
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