旅游新概念英语①听说教程(含光盘)

本书是酒店管理专业英语听说教程第一册，共分四个部分：酒店篇、空乘篇、旅行社篇和会展篇。通过奇数课程演示、偶数课程练习的方法循环反复使用基本句型，达到提高旅游业口语听说能力的目的。偶数课程配有大量的情景图片，让学生充分发挥形象思维能力进行情景对话。

Part 1  English for Hospitality
　Workshop One  English for Front Office
  Lesson 1    Room Reservation 
  Lesson 2    Excuse Me, Did You Say a Single Room? 
  Lesson 3   The Bellman ( I ) 
  Lesson 4    Calling a Taxi for the Guest 
  Lesson 5   The Bellman ( II ) 
  Lesson 6   The Bellman (III) 
  Lesson 7   Checking in ( I ) 
  Lesson 8    How Will You Be Paying? 
  Lesson 9    Checking in ( II )
  Lesson 10  Checking in a Tour Group 
  Lesson 11   Checking out 
  Lesson 12   How Would You Like to Pay? 
  Lesson 13  Foreign Currency Exchange 
  Lesson 14  I’d Like to Change… 
  Lesson 15  The General Switch Board 
  Lesson 16  Operator 
  Lesson 17  Business Center 
  Lesson 18   How to Serve the Guests in the Business Center?
  Lesson 19   Dealing with Complaints 
  Lesson 20  How to Handle Complaints
　……
Part 2  English for Air Service
Part 3  English for Travel and Tourism Service
Part 4 English for MICE Service
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