Managing The Older Worker 如何管理老员工 英文原版

Your organization needs older workers more than ever: They
transfer knowledge between generations, transmit your company’s
values to new hires, make excellent mentors for younger employees,
and provide a “just in time” workforce for special projects.
Yet more of these workers are reporting to people younger than they
are. This presents unfamiliar challenges that–if ignored–can
prevent you from attracting, retaining, and engaging older
employees.
In Managing the Older Worker, Peter Cappelli and William Novelli
explain how companies and younger managers can maximize the value
provided by older workers. The key? Recognize that boomers’ needs
differ from younger generations – and adapt your management
practices accordingly. For instance:
· Lead with mission: As employees age, they become more altruistic.
Emphasize the positive impact of older workers’ efforts on the
world around them.
· Forge social connections: Many older employees keep working to
maintain social relationships. Offer tasks that require interaction
with others.
· Provide different benefits: Tailor benefits–such as elder-care
insurance programs or discount medication–to older workers’
interests.
Drawing on research in management, psychology, and other
disciplines, Managing the Older Worker reveals who your older
workers are, what they want, and how to manage them for maximum
value.

Peter Cappelli is Professor of Management at the Wharton School
and Director of Wharton’s Center for Human Resources. He authored
Talent on Demand and The New Deal at Work. Bill Novelli is the
former CEO of AARP, a membership organization of 36 million people
age fifty and older. He is the author of 50+: Igniting a Revolution
to Reinvent America.