国际商务信函

PART I  LEAD-IN OF BUSINESS LETTER WRITING
  UNIT 1 Fundamentals of
Business Letter Writing
PART II  IMPORTANT BUSINESS PROCEDURES
  UNIT 2
Establishment of Business Relations
  UNIT 3 Making Status
Enquiries
  UNIT g Making Inquiries
  UNIT 5 Quotations and
Offers
  UNIT 6 Making Counter-Offers
  UNIT 7 Placing Orders
  UNIT 8
Sales Promotion
PART III  MAIN BUSINESS CLAUSES
  UNIT 9 Payment
Terms
  UNIT 10 Establishment and Amendment of L/C
  UNIT 11 Packing and
Markings
  UNIT 12 Shipment of Goods
  UNIT 13 Complaints and
Claims
PART IV  OTHER BUSINESS LETTER WRITING
  UNIT 14 Other Forms of
Business Letters
  UNIT 15 International Business Agreement and
Contract
  UNIT 16 Situational Letter-Writing
APPENDIX I
  Modes of
Trade, Products, Relevant Organizations and Titles
APPENDIX II
  Trade
Terms, Currencies, Price, Settlement and Insurance
APPENDIX III
  Quality,
Weight, Measurement, Packing, Marking, Transportation, Documents and
Ports
APPENDIX IV
  Contract, Business Negotiation, Inspection, Claim and
Arbitration
APPENDIX V
  Simplified Words/Phrases and
Abbreviations
BIBLIOGRAPHY